Agrifarm Health Centre has always tried to accommodate our customers’ needs over the past years. Due to supplier rule changes regarding returned products we will be implementing some changes to our current Return Policy.
Effective immediately the following return policy will be in place.
- ALL VACCINES, SPECIAL ORDERS, SHORT DATED PRODUCTS AND PRODUCTS PURCHASED MORE THAN 30 DAYS AGO WILL BE CONSIDERED A FINAL SALE
- THERE ABSOLUTELY WILL BE NO EXCHANGES OR RETURNS ON EXPIRED PRODUCTS.
- IF A PRODUCT HAS NOT EXPIRED, AND IS NOT A FINAL SALE, AGRIFARM HEALTH CENTRE MAY BE ABLE TO ACCOMADATE THE RETURN THROUGH OUR SUPPLIERS.
- ALL RETURNS ARE SUBJECT TO A 25% RESTOCKING FEE.
- PLEASE BE ADVISED THAT RETURNED PRODUCTS MUST BE IN ORIGINAL PACKAGING AND ACCOMPANIED BY ORIGINAL RECEIPT.
If you have any questions, please call our office Monday-Friday 8:00am – 4:30pm @ 403-995-1409 to discuss.
You can also visit our website at www.agrifarm.ca for more information.
We value your business and look forward to serving you in the near future.
Agrifarm Health Centre Inc.
- Special Orders
- Items purchased more than 30 days ago
- Discounted or short dated items
Return Authorization form will have:
- Item name, size, original quantity purchased and quantity being returned.
- Description of how the item or items were stored, including things like exposure to sunlight, heat and or cold.
- Reason for return
- Date purchased, match item with Rx/or notes and Lot# if possible
- Original Receipt
Return Authorization is subject to approval by the supplier and or manager as long as all items above have been met. Approval may take up to a week.
All approved returns:
- Will be in the form of a credit on your account for in store use only.
- Minimum 25% restocking charge
- Special Orders are items that we don’t normally keep in stock
- Special Orders must be prepaid
- Special Orders not picked up within 1 month will be sent back to the manufacturer with no refund being given
- Special Orders require a signature and client must be aware of no return policy.
- All orders placed over the phone must either be faxed or emailed to confirm the order is correct before we fill the order.
- Order will not be placed until we have payment.